Delivery

Time of dispatch

We try to send the orders on the same day, but if the order is received after 13:00 then it will go the next day. Sometimes orders can recover within 1-2 days due to holidays, big holidays or other reasons (but in any case we inform our customers about it).

Once your order is dispatched, we will send you a shipping confirmation email with a tracking code.

International shipping

We make delivery worldwide, the cost of departure is 5 USD, the average delivery time is from 7 to 21 days. If your order does not come to you more than 21 days, contact us.

dost

Packing

All products are securely packed in their original packaging before shipment.

Return

Easy 60-Day Returns Policy

If you are dissatisfied with your purchase for any reason, you may return it to StrobTools within 60 days of the purchase date, subject to the conditions and exclusions below.

Eligibility Conditions

Please read conditions below. If all conditions are not met, StrobTools reserves the right to refuse the return. All returned items must be in new condition, in their original unaltered box. StrobTools can only refund the original purchase price. Shipping and handling fees are nonrefundable.

Defective or Damaged Items

Defective items may be exchanged or refunded at your discretion for the same model or returned goods cost (If there is a photo of damage or defect).

Refunds & Credits

Once we receive and inspect your item(s), we will credit your account. In most cases, we will issue your refund in the same way you made the original purchase. Please note: we can only refund the original purchase price. Shipping and handling fees are nonrefundable.